My Nonprofit Reviews

Mickg
652 profile views
1 reviews
Review for JustGive, San Francisco, CA, USA
You provide a valuable service. However your website's shopping cart needs some attention. Twice it told me my donation had failed to be processed so I gave up and donated elsewhere. I was very surprised, then, to find that both donations to you had, in fact, been processed so I ended giving three times. I don't begrudge the donations to good causes but your shopping cart may need some attention. I think the problem may be that I was donating from overseas with an overseas Visa card if that helps you identify the glitch.
More Feedback
If I had to make changes to this organization, I would...
Get the website shopping card looked at.
Was your donation impactful?
Unsure
How likely is it that you would recommend that a friend donate to this group?
Unlikely
How likely are you to donate to this group again?
Unlikely
When was your last experience with this nonprofit?
2014
Role: Donor